Privacy Policy
1. Who We Are
Controller: Aetnean Jewelry
Contact Email: aetneanjewelry@gmail.com
We are responsible for the personal data we collect and use. If you have any questions about this policy, please contact us.
2. What Data We Collect
We may collect and process the following categories of personal data:
- Identity Data: name, email address, billing and shipping address, phone number.
- Transaction Data: details of products purchased, order history.
- Payment Data: payment method details (processed securely via third-party payment providers; we do not store credit card numbers).
- Technical Data: IP address, browser type, operating system, referring pages, and device information.
- Usage Data: information about how you use our website and services.
3. How We Use Your Data
We use your personal data for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your purchases.
- To provide customer support.
- To comply with legal obligations (e.g., tax and accounting).
- To analyze website traffic and improve user experience.
- To send occasional promotional emails, if you opt in.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual necessity: To fulfill a purchase or order.
- Legal obligation: To comply with laws and regulations.
- Consent: For marketing communications (you may withdraw your consent at any time).
- Legitimate interests: To improve our services and protect our website.
5. Sharing Your Information
We do not sell or rent your personal data. We may share it with trusted third parties including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers
- IT service providers (hosting, email services)
- Legal and regulatory authorities (when required)
All third parties are required to process your data securely and in compliance with GDPR.
6. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements.
7. Your Data Protection Rights (EU)
Under the GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
Request erasure of your data ("right to be forgotten")
- Restrict or object to the processing of your data
- Request data portability
- Withdraw consent (where applicable)
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at aetneanjewelry@gmail.com.
8. Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences in your browser settings. For more details, see our [Cookie Policy] (if available).
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or loss.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
11. Contact
If you have questions or concerns about this policy or how we handle your personal data, please contact us at:
Email: aetneanjewelry@gmail.com